FAQs

A: Simplist is a skincare brand committed to providing high-quality, effective, and minimalist skincare solutions. We focus on clean formulations and essential ingredients to give your skin the care it deserves.

A: Simplist is a Pakistan-based brand, offering premium skincare products tailored for local skin concerns and climate conditions.

A: Yes! Our formulations are designed to be gentle yet effective, catering to different skin types, including sensitive skin. Always check the ingredients list and perform a patch test before full application.

A: Our standard delivery time is 3 to 5 working days across Pakistan. Delivery times may vary due to unforeseen circumstances such as weather conditions or public holidays.

A: We offer a standard shipping charge of Rs. 149 all over Pakistan.

A: Currently, we only deliver within Pakistan. Stay tuned for future updates regarding international shipping!

A: Yes, we accept returns, but the product must be returned within 24 hours from the date of receipt.

A: To be eligible for a return: The product must be unused and in its original packaging. You must provide proof of purchase (receipt or order confirmation). Returns must be requested within 24 hours of receiving the product.

A: To initiate a return, please contact our customer support team via email or WhatsApp with your order details.

A: We currently do not offer exchanges. If you receive a damaged or incorrect item, please reach out to us immediately for a resolution.